Terms of Service

01323 411717thebeautybar1@btconnect.com261 Seaside, Eastbourne, East Sussex, BN22 7NT

Cancellation Policy

24 hours’ notice is required for all cancellations.

No shows and cancellations with less than 24 hours’ notice will be charged 50% of the treatment price; this will be charged before you are able to book your next appointment.

If you’re running late for an appointment, please call the salon as soon as you can so we can adjust our day if needed.

If you have not booked a gel soak off, please come to your appointment with bare nails.

If you wish to add any additional treatments on to your booking, please call the salon prior to your arrival time to give your therapist time to check schedule and rearrange timing if needed.

Thank you for your understanding.

Patch Tests

Selected treatments will require a patch test at least 24 hours before your appointment time. The salon owner has the right to cancel any treatment due to patch test not being completed. Cancellation policy will apply.

Gift Vouchers

The Beauty Bar gift vouchers are valid for 12 months.

All gift vouchers may be used as payment for retail goods or services at The Beauty Bar.

The Beauty Bar gift vouchers cannot be exchanged for cash.

The Beauty Bar gift vouchers may only be exchanged for retail goods or services of the same value or a higher price than the face value. If exchanged for retail goods or services of a lower price then a credit will be added to the customer’s name.

Gift vouchers may be used for settlement of accounts.

Gift vouchers are only valid if complete, not defaced in any way.

The Beauty Bar will not be liable in the event of this voucher being lost, damaged or stolen.

Reward Cards

Receive 1 stamp per visit.

All 10 stamps have to be marked off by a staff member of The Beauty Bar for the reward card to be completed.

A completed reward card is valid for £10 off any £20 spent.

The Beauty Bar will not be liable in the event of reward cards being lost, damaged or stolen.

We reserve the right to amend or change this scheme without prior notice.

Your points are non-transferable and have no cash value.

Reward cards are only valid if complete, not defaced in any way.

Only one discount can be used per appointment.

Discounts are not valid on gift cards, gift sets, or already discounted items. Valid in salon only.

Bespoke Packages

Please contact the salon reception and we can tailor make a package that’s just right for you. A 50% non refundable deposit is required to secure the booking.

Courses

All courses must be paid for in full at the time of booking and completed within 4 months and are non-refundable. Missed appointments may result in treatments deducted from your course.

Only one discount can be used per appointment.

Discounts are not valid on gift cards, gift sets, or already discounted items. Valid in salon only.

Refunds and Exchanges

Products must be returned unused, unopened with their seal intact and in the same condition as they were originally purchased from The Beauty Bar. We will not accept for exchange or refund any item which has been used or is not in the exact condition in which it was purchased from us. This does not affect your statutory rights.

Only one discount can be used per appointment.

Discounts are not valid on gift cards, gift sets, or already discounted items. Valid in salon only.

Deposits

We reserve the right to request a deposit in order to secure an appointment. Any changes to the appointment must be made in accordance to the cancellation policy.

Only one discount can be used per appointment.

Discounts are not valid on gift cards, gift sets, or already discounted items. Valid in salon only.

Prices

All pricing subject to consultation.

Our prices are subject to change without notice.